Terms of sale

By making a purchase on our website, you agree to the following terms and conditions. Please read them carefully and, if you have any questions, write to us at contacto@wearingsvq.es

General information

The ownership of this website www.wearingsvq.es belongs to:

WEARINGSVQ SL
NIF: B09981689
Address: Diseño 8, Office 2-3, 41927 Mairena del Aljarafe, Seville
Telephone: 650 325 097
Email: contacto@wearingsvq.es

The company is registered in the Commercial Registry of Seville.

The user

By browsing and using this website, you acquire the status of user and accept these conditions.

As a user, you agree to:

• Use the website only to make legally valid inquiries and purchases.

• Do not make false or fraudulent purchases (they could be cancelled and reported to the authorities).

• Provide truthful and lawful contact information.

The user declares to be over 18 years of age and to have the legal capacity to enter into contracts through this site.

This website is primarily intended for users residing in Spain. WEARINGSVQ does not guarantee compliance with the laws of other countries.

Purchase process

The purchase process is simple:

1. Select the products and add them to the cart.

2. Review your order and modify the details if necessary.

3. Click on "Place Order" to confirm.

4. You will receive a confirmation email with the order number and invoice.

By placing an order, you accept the specific conditions of the product (name, price, characteristics, etc.) as shown on the website.

The company reserves the right to cancel orders due to the use of fraudulent discount codes.

Product availability

All orders are subject to product availability.

Should supply difficulties arise or stock run out, WEARINGSVQ undertakes to contact the customer and refund any amount paid .

Prices and taxes

The prices shown on the website are final , in euros (€) and include taxes (VAT).

Shipping costs are included in the prices as indicated for each product.

No additional costs will be added automatically; only those that the user voluntarily selects.

Prices may change at any time, but changes will not affect orders that have already been confirmed.

Payment methods

We accept the following payment methods:

Credit or debit card

PayPal

Gift card issued by WEARINGSVQ

We use a secure SSL (Secure Socket Layer) payment system to guarantee the confidentiality of your data.

Cards are subject to verification by the issuing bank. If payment is not authorized, we will not be able to process the order.

By clicking "Place Order", you confirm that the payment method used is yours or that you are the legitimate owner.

Order delivery

Spain only

Deliveries are made in Spain (Peninsula and Balearic Islands) via Correos Express.

Except for personalized products or extraordinary circumstances, the order will be delivered according to the selected method and, in any case, within a maximum period of 30 calendar days from confirmation.

Deliveries are made on business days. If you cannot be at the address provided, please contact us to arrange another date.

If the order cannot be delivered due to absence, the carrier will leave a notification. If 30 days pass without delivery for reasons not attributable to WEARINGSVQ, the contract will be considered terminated and we will refund your money.

The applicable VAT rate will be that in force in Spanish territory (except for the Canary Islands, Ceuta and Melilla).

Error correction

If you notice an error when entering your information during the purchase process, you can modify it:

Before confirming: directly in the cart.

After confirming: contacting us as soon as possible through the contact details or your personal space on the website.

Guarantees

Legal

As a consumer, you have a guarantee on the products purchased under the legally established terms.

WEARINGSVQ is responsible for any lack of conformity of the products that becomes apparent within two years of delivery .

Products are considered compliant when they match the description, are suitable for their normal use, and meet the expected quality.

Some products may exhibit non-homogeneous characteristics due to the manufacturing material, which is part of their individual appearance and does not constitute a defect.

Limitation of liability

WEARINGSVQ does not accept responsibility for:

• Losses not attributable to non-compliance on our part.

• Business losses (loss of profits, data, goodwill, etc.).

• Minor color differences due to screen or browser.

• Transport disruptions (strikes, delays, losses, thefts).

• Unexpected technical failures or maintenance that prevent service.

• Misuse or wear and tear of products by the user.

• Incorrect returns made by the user.

Force Majeure

WEARINGSVQ will not be liable for failures due to causes beyond its reasonable control, including:

• Strikes or lockouts

• Civil unrest, terrorism, or war

• Natural disasters (fire, flood, earthquake, epidemic...)

• Inability to use transport or telecommunications

• Acts of any government or authority

In these cases, the obligations will be suspended for the duration of the force majeure event.

Communications

By using this website, you agree that most communications will be electronic (email or website notices).

Electronic communications meet the legal requirement of being in writing.

You can contact us at any time using the information provided or the forms on the website.

Data protection

GDPR

Personal information provided during transactions will be processed in accordance with our Privacy Policy , in compliance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Data Protection.

By using the website, you consent to the processing of your data and declare that the information provided is truthful.

Applicable legislation

Legal

Access, browsing and use of this website, as well as purchase agreements, are governed by Spanish law .

Any dispute will be subject to the jurisdiction of the Spanish courts and tribunals.

Complaints and claims

You can send us your complaints, claims or comments through:

Email: contacto@wearingsvq.es
Telephone: 650 325 097

We have official complaint forms available for consumers.

If a dispute arises, you can request an out-of-court settlement through the European online dispute resolution platform: https://ec.europa.eu/consumers/odr/

Last updated: April 2022