Privacy Policy

At WEARINGSVQ, we take the protection of your personal data very seriously. Here we explain how we process it, what we use it for, and what your rights are.

Last updated: October 2019

Data Controller

Basic information

The entity responsible for processing your personal data is:

WEARINGSVQ SL
NIF: B09981689
Address: Diseño 8, Office 2-3, 41927 Mairena del Aljarafe, Seville
Email: contacto@wearingsvq.es

You can contact us at any time to resolve doubts or exercise your rights.

What data do we collect?

We collect the personal data you provide to us through the forms on our website, such as:

• Name and surname

• Email address

• Mailing address (for shipments)

• Contact phone number

• Payment details (processed securely)

This data is included in specific automated files for users of WEARINGSVQ services.

What do we use your data for?

We process your personal data for the following purposes:

Order management: To maintain the contractual relationship, manage, administer and improve the service when you buy on our website.

Customer service: To respond to the queries you send us through the contact forms.

Commercial communications: To send you newsletters, promotions and advertising from WEARINGSVQ (only if you have given us your consent).

You can opt out of receiving marketing communications at any time by sending an email to contacto@wearingsvq.es

Legal basis for processing

GDPR

Your data is processed on the following legal grounds:

Contract execution: When you make a purchase, we need your data to process the order and ship it to you.

Consent: To send commercial communications, we ask for your express consent through an affirmative action (such as ticking a box).

Legitimate interest: To improve our services and offer you a better experience.

If you do not provide us with the necessary information or provide it incompletely, we will not be able to process your request or manage your order.

How long do we keep your data?

We retain your personal data for as long as the business relationship is maintained or until you request its deletion.

Once the relationship has ended, the data will be kept for the legally established period to address any potential liabilities arising from the service provided.

In compliance with the LSSI, we retain for a maximum of 12 months the information necessary to identify the origin of the hosted data.

Who do we share your data with?

Your data will not be communicated to any third party outside of WEARINGSVQ, except where legally required.

As data processors, we have contracted service providers who have committed to complying with data protection regulations:

• Payment service providers

• Transport and logistics companies

• Web hosting and maintenance services

They all act on our instructions and cannot use your data for their own purposes.

Your data protection rights

Important

You can exercise the following rights at any time:

Access: Knowing what data we have about you.

Rectification: Modify inaccurate or incomplete data.

Deletion: Request that we delete your data.

Objection: To object to the processing of your data.

Limitation: Request that we limit the use of your data.

Portability: Receiving your data in a structured format.

To exercise these rights, send an email to contacto@wearingsvq.es indicating which right you wish to exercise and attaching a copy of your ID.

Cookies and similar technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content.

You can find all the information about which cookies we use, what we use them for and how to manage them in our Cookie Policy .

Information security

At WEARINGSVQ we adopt the necessary technical and organizational measures to guarantee the security, integrity and confidentiality of your data, in accordance with the provisions of Regulation (EU) 2016/679 (GDPR).

We perform regular backups of the content hosted on our servers.

However, we cannot guarantee the complete restoration of data deleted by users themselves, as it may have been modified since the last backup.

Commercial communications

In compliance with the LSSI, we do not send advertising or promotional communications by email that have not been previously requested or authorized.

If you are already a customer, we may send you communications about products or services similar to those you have purchased, unless you object.

You can unsubscribe from our marketing communications at any time by contacting us.

Intellectual property

WEARINGSVQ owns all copyright, intellectual and industrial property rights over the website content and the services offered.

Unauthorized reproduction, publication or use of the contents, in whole or in part, is not permitted without the prior written consent of WEARINGSVQ.

Contact and complaints

If you have any questions about our privacy policy or wish to exercise your rights, you can contact us at:

Email: contacto@wearingsvq.es

If you believe that we have not processed your data correctly, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).